Verbal Reasoning MCQ Quiz - Objective Question with Answer for Verbal Reasoning - Download Free PDF

 

1) Increased passenger satisfaction - False (Explanation: The passage clearly mentions that passenger satisfaction has been negatively impacted due to delays and poor customer service.)

2) Improved flight schedules - False (Explanation: The passage does not indicate that the airline is improving its flight schedules, but rather facing delays.)

3) A decline in customer loyalty and potential loss of business - True (Explanation: The passage mentions that ongoing inefficiencies, particularly in customer service and baggage handling, could lead to loss of business and decreased customer loyalty.)

4) Lower operational costs due to reduced service levels - False (Explanation: Reducing service levels could decrease passenger satisfaction but would not lead to lower operational costs in the long run, as inefficiencies often lead to higher costs.)

So, as per the author, 'A decline in customer loyalty and potential loss of business' could be a consequence of the inefficiencies.

Hence, the correct answer is "Option 3".

 

1) Increase the number of flights per day - False (Explanation: Increasing flights may add to operational inefficiencies, but it doesn’t directly address the issue of baggage handling.)

2) Reduce the number of customer service inquiries - False (Explanation: While reducing inquiries would help, it does not directly solve the issue of baggage handling inefficiencies.)

3) Implement a real-time luggage tracking system - True (Explanation: The passage suggests that implementing a real-time tracking system for luggage could reduce complaints related to lost baggage and improve overall service.)

4) Limit the number of checked bags per passenger - False (Explanation: Limiting checked bags may reduce baggage volume, but it does not directly solve the problem of tracking and managing luggage efficiently.)

So, as per the author, 'Implementing a real-time luggage tracking system' could help address the baggage handling issue.

Hence, the correct answer is "Option 3".

​1) High cost of upgrading baggage handling equipment - False (Explanation: The passage mentions the lack of real-time tracking, but does not discuss the cost of upgrading baggage handling equipment as a major challenge.)

2) Lack of real-time tracking systems for luggage - True (Explanation: The passage clearly states that the lack of a real-time tracking system for luggage has led to lost baggage complaints.)

3) Excessive baggage fees charged to passengers - False (Explanation: The passage does not discuss baggage fees but focuses on the lack of tracking systems for luggage.)

4) Overloaded baggage capacity in aircraft - False (Explanation: The passage does not mention overloaded baggage capacity as an issue.)

So, as per the author, 'The lack of real-time tracking systems for luggage' is a major challenge.

Hence, the correct answer is "Option 2".

1) ​Upgrading the airline’s website - False (Explanation: While the website has been upgraded, the issue lies with customer service operations, which require better training, not just a website upgrade.)

2) Improving the online check-in system - False (Explanation: The online check-in system is mentioned as cumbersome, but customer service issues, such as long wait times and unresponsiveness, are not resolved just by improving the online system.)

3) Increasing the number of customer service representatives - False (Explanation: While adding more representatives might help, the passage suggests that the key issue is the quality of customer service, which requires better training, not just increased numbers.)

4) Implementing better training programs for customer service - True (Explanation: The passage mentions the possibility of enhancing customer service training programs as a solution to improve passenger satisfaction and reduce complaints.)

So, as per the author, 'Implementing better training programs for customer service' is a solution to address the issues.

Hence, the correct answer is "Option 4".

1) It results in flight delays - False (Explanation: While flight delays are mentioned in the passage, they are caused by poor scheduling and maintenance, not the booking system.)

2) It reduces fuel consumption - False (Explanation: The outdated booking system is not related to fuel consumption, but rather to booking and seating issues.)

3) It increases the cost of upgrading the fleet - False (Explanation: The outdated booking system does not directly affect the cost of fleet upgrades.)

4) It leads to double bookings and incorrect seat assignments - True (Explanation: The passage clearly states that the outdated booking system leads to double bookings and incorrect seat assignments, which contribute to operational inefficiencies.)

So, as per the author, 'The outdated booking system leads to double bookings and incorrect seat assignments.'

Hence, the correct answer is "Option 4".

It can be assumed that IIM does provide good management studies that is why Y advised X. Hence assumption 1 supports the argument.

If Y is advising X therefore, it can be assumed that X listens to Y. So, assumption 2 supports the argument.

Note:

When you are advising someone, you can assume that the person is willing to listen to your advise. That is, the possibility of such an assumption does exist.

Thus, in this question, the second assumption is implicit. When Y is advising X, he might be assuming that X will listen to his advice. 

From the statement above, we get information about the most debatable topic in Indian media which is Politics.

But the information provided is not sufficient enough for us to conclude the likes and dislikes of every Indian. 
Therefore, the conclusion I do not follow.

On the other hand, we can easily conclude that a large part of the Indian audience has a liking for discussions on political issues which makes the media use it as a topic for debates more frequently.
Therefore, conclusion II follows.

Hence, Only conclusion II follows.

• In the statement student 1 is asking for notes prepared by student 2 for studying, thus we can assume that student 2 “has prepared the notes”.
• The statement clearly mentions that student 1 wants the notes “to study”, hence we cannot assume that he “wants to verify his understanding”.
• Therefore, only assumption I is implicit.

Conclusions:

I. The rules followed in the school are not proper→ False (some students do not behave properly even if there are strict rules)

II. Such a student should be expelled from school → False (as there are many students who behave improperly and the removal of a student from school doesn’t correct their behavior)

Hence, none of the given conclusion follows.

In the statement, we can see that total runs made by the losing team A is 70 before losing all the wickets. So, either batting of Team A was poor or the bowling of Team B was very good. So, either I or II follows.

In this case, Assumption I is not implicit in the statement, as there is no direct connection made between the physical state of the building and the quality of education provided within it.

Assumption II refers to an office building rather than a school building. Therefore, it cannot be inferred that the statement is implicitly making assumptions about an office building.

Therefore, neither assumption I nor II is implicit in the given statement.

Hence, the correct answer is option 3.

The statement says that human body can produce Vitamin D on its own with the help of sun exposure.

Therefore, it can be safely assumed that human body does not have to depend on food for its required intake of Vitamin D.

Thus, assumption I is implicit.

However, the statement does not discuss the deficiency of Vitamin D of anyone.

Therefore, assumption II is not implicit.

Hence, only assumption I is implicit.

Smoking is injurious to health irrespective of the fact still people smokes. But argument is talking about the smoking in public. So, assumption 1 is not implicit. if one person smokes in public then his smoking effects other people health too. So, Assumption 2 is implicit.

Concept: We have to examine the given statement and then analyse the conclusions to judge if the given conclusions are following the statements or not.

Statement: 

For admission to MA (Social Work) course, the condition of prior experience in social work may be relaxed by the Admission Committee to the best candidates.

Explanation: 

The statement says that if the candidate is best then required or prior experience can be reduced for his admission in MA(social Work).

Conclusion:

I. Some students of MA (Social Work) will have prior experience of social work.

Those students who are not best will have to take prior experience.

So, Conclusion I is follows.

II. Some MA (Social Work) students will not have prior experience in social work.

The top students will not be having prior experience.

So, Conclusion I is follows.

As it can be seen both statements are true.

Therefore, the correct answer should be "Conclusion I and Conclusion II both follow."

Here, the objective is to make homes energy efficient for sustainable development.

• Replacing incandescent light bulbs with energy-efficient compact fluorescent lamps (CFLs) is suggested considering the statement says that making homes energy-efficient is important for sustainable development.

Therefore, assumption I is implicit in the statement.

• One cannot relate the auspiciousness of good landscaping around one's house on the west side with efficient energy consumption at home using the information from the statement.

Therefore, assumption II is not implicit

Hence, only assumption I is implicit.