Basics of Communication MCQ Quiz - Objective Question with Answer for Basics of Communication - Download Free PDF

The correct answer is I and IV are correct.

Key Points

The Communication Process is always:

• Systematic: This means that communication follows a structured and organized approach, where messages are sent and received through established channels. It involves clear steps and processes that facilitate effective exchange and understanding.
• Functional: This aspect emphasizes that communication serves specific purposes or functions, such as informing, persuading, or building relationships. It is designed to achieve desired outcomes and facilitate interactions within various contexts.

Together, these characteristics highlight the organized and purpose-driven nature of communication.

The correct answer is Both Assertion (A) and Reason (R) are correct, and Reason (R) is the correct explanation for Assertion (A).

Key Points

Assertion (A): Effective communication indeed involves a combination of seeing, learning, and doing.

This statement is true.

This comprehensive approach ensures that communication is not just heard but also understood and applied practically.

Reason(R):Exclusive use of audio-visual materials makes the learning experience complete.

This statement is true.

Exclusive use of audio-visual materials does contribute significantly to the learning experience by engaging multiple senses and facilitating better understanding. In this context, audio-visual materials are part of the broader communication strategy that includes seeing, learning, and doing.

Both statements (A) and (R) are correct, and Statement (R) provides a valid explanation for Statement (A).

Therefore, if we view Reason (R) as contributing to the effective communication strategy described in Assertion (A), then both statements can be seen as interrelated, with Reason (R) supporting and explaining the components mentioned in Assertion (A).

The correct answer is a - II, b - I, c - IV, d - III.

Key Points

(a) Interpersonal contact - Individual support

• Interpersonal contact refers to direct interactions between individuals, such as face-to-face conversations or phone calls.
• This type of contact is crucial for providing individual support, as it allows for personalized communication, understanding, and assistance tailored to specific needs.
• The relational aspect fosters trust and rapport, making it effective for addressing personal concerns.

(b) Group contact -More contact in less time

• Group contact involves interactions within a larger group setting, such as meetings, workshops, or seminars.
• This method enables more contact in less time because it allows for communication and engagement with multiple people simultaneously.
• It is an efficient way to disseminate information, share ideas, and foster collaboration among participants.

(c) Circular letter -Short and clear

• A circular letter is a form of communication sent to multiple recipients, typically used to convey important information or announcements.
• These letters are usually short and clear, focusing on key messages to ensure that the information is easily understood and quickly grasped by all recipients.
• This format is designed to be direct and to the point, making it effective for mass communication.

(d) Newspaper -Delivering new information

• A newspaper serves as a medium for disseminating news and information to the public.
• Its primary function is delivering new information, covering various topics such as current events, politics, entertainment, and more.
• Newspapers provide timely updates and serve as a valuable source of knowledge for readers, keeping them informed about local, national, and global happenings.

Each pairing highlights how different communication methods serve specific functions, whether it’s fostering personal support, maximizing efficiency, ensuring clarity, or disseminating information.

The correct answer is Help.

Key Points

The role of communication in the decision-making process is crucial, as it fundamentally helps facilitate effective decision-making. Here’s how:

• Information Sharing: Communication allows for the sharing of relevant information among team members or stakeholders. Accurate and timely information is essential for informed decision-making, enabling all parties to understand the context and implications of the choices at hand.
• Collaboration: Effective communication fosters collaboration and teamwork. When individuals communicate openly, they can share diverse perspectives, ideas, and solutions, which enriches the decision-making process. This collaborative dialogue can lead to more innovative and effective outcomes.
• Feedback Mechanism: Communication provides a platform for feedback. During the decision-making process, gathering feedback from different stakeholders helps identify potential issues or alternative solutions. This iterative process allows for adjustments and refinements before final decisions are made.
• Clarity and Understanding: Clear communication helps ensure that everyone involved understands the goals, criteria, and implications of the decisions being considered. This clarity minimizes misunderstandings and aligns the team toward a common objective.
• Commitment and Buy-In: When communication is transparent and inclusive, it fosters a sense of ownership and commitment among team members. People are more likely to support and implement decisions when they feel heard and involved in the process.

The correct answer is a - II, b - V, c - I, d - III, e - IV.

Key Points

a - II (Message flow → One way): Mass media typically operates on a one-way communication model, where information is transmitted from sender to audience without immediate interaction.
b - V (Communication content → Possible effect): The content is designed to create specific effects, such as shaping opinions or raising awareness on important issues.
c - I (Amount of feedback → Low): Feedback from the audience is generally low, as there are limited opportunities for immediate responses to the content consumed.
d - III (Speed to reach large audience → Relatively rapid): Mass media can disseminate information quickly to vast audiences, allowing for rapid communication of news and updates.
e - IV (Knowledge Change → Communication content): The goal of mass media is often to enhance knowledge, informing and educating the audience about various topics.

The correct answer is I and IV are correct.

Key Points

The Communication Process is always:

• Systematic: This means that communication follows a structured and organized approach, where messages are sent and received through established channels. It involves clear steps and processes that facilitate effective exchange and understanding.
• Functional: This aspect emphasizes that communication serves specific purposes or functions, such as informing, persuading, or building relationships. It is designed to achieve desired outcomes and facilitate interactions within various contexts.

Together, these characteristics highlight the organized and purpose-driven nature of communication.

The correct answer is 'A - II, B - IV, C - I, D - III'

Key Points

• Body Expressions - Non-verbal communication:
  • Non-verbal communication involves conveying messages without words, often through gestures, facial expressions, and body language.
• Emblems (A - II):
  • Emblems are gestures that have a specific meaning in a cultural context, often substituting for words.
  • They communicate a message other than the topic of the current conversation.
• Illustrators (B - IV):
  • Illustrators are gestures that complement verbal communication, helping to explain or emphasize what is being said.
• Regulators (C - I):
  • Regulators help to control or maintain the flow of conversation, often indicating when it is another person's turn to speak.
• Adaptors (D - III):
  • Adaptors are movements or gestures that help individuals cope with stress or tension, often performed unconsciously.

The correct answer is 'A, C, E only'

Key Points

• Functions of Communication:
  • The information function: Communication is essential for the dissemination of information. It ensures that data, facts, and knowledge are shared among individuals, groups, or organizations.
  • Persuasive function: Communication is used to influence and persuade others. This function is crucial in marketing, politics, and leadership to shape opinions and behaviors.
  • Integrative function: Communication helps in integrating and coordinating efforts within a group or organization. It fosters unity and ensures that everyone is working towards common goals.

Additional Information

• The concentration function:
  • This is not typically recognized as a primary function of communication. Concentration refers more to the cognitive process of focusing attention rather than a communicative function.
• The existential function:
  • This term is not commonly used in the context of communication functions. It might refer to existentialism in philosophy, which deals with the nature of existence and human freedom.

The correct answer is '(a) - (i), (b) - (iii), (c) - (v), (d) - (ii)'

Key Points

• Morphology:
  • Morphology is the study of the system of meaningful units involved in word formation.
  • It includes the analysis of how words are structured and how they relate to other words in the same language.
• Syntax:
  • Syntax is the system that governs the way words are combined to form acceptable phrases and sentences.
  • It is concerned with the arrangement of words and phrases to create well-formed sentences in a language.
• Pragmatics:
  • Pragmatics deals with the system of using appropriate conversation and how to use language in context.
  • It involves understanding the social aspects of language use, such as taking turns in conversation and recognizing implicatures.
• Semantics:
  • Semantics is the system that involves the meaning of words and sentences.
  • It focuses on how meaning is conveyed through language.

The correct answer is 'Fear'

Key Points

• Fear as a barrier to communication:
  • Fear can significantly hinder effective communication as it may prevent individuals from expressing their thoughts and feelings openly.
  • This fear can stem from various sources such as fear of rejection, fear of offending others, or fear of negative consequences.
  • When individuals are afraid, they may withhold information, avoid eye contact, or use evasive language, all of which impede clear and honest communication.

Additional Information

• Co-ordination:
  • Co-ordination is not a barrier to communication; rather, it is an essential element that ensures all parties involved are working towards a common goal effectively.
  • It involves aligning actions and sharing information to achieve better outcomes.
• Co-operation:
  • Co-operation enhances communication as it involves working together harmoniously to achieve mutual objectives.
  • It fosters a collaborative environment where information is freely exchanged.
• Adjustment:
  • Adjustment refers to the ability to adapt to new information or changing circumstances, which can actually facilitate better communication.
  • It helps individuals to be more flexible and responsive in their interactions.

The correct answer is '(i), (ii) and (v)'.

Key Points

• Communication Process:
  • The communication process involves the exchange of information between a sender and a receiver through a medium. It is essential for establishing and maintaining relationships.
  • Effective communication requires a clear understanding of the process and the factors that can influence it.
• Universal:
  • Communication is universal as it is an inherent part of all human interactions and societies. It transcends cultural, social, and linguistic barriers, making it a universal phenomenon.
• Systematic:
  • Communication is systematic because it follows a structured process involving several steps: encoding, transmitting, receiving, and decoding. Each step is crucial for the effective exchange of information.
• Functional:
  • Communication is functional as it serves various purposes, such as informing, persuading, and entertaining. It helps in achieving specific goals and fulfilling needs in different contexts.

Additional Information

• Importance of Understanding Communication:
  • Understanding the communication process is vital for improving interpersonal relationships, professional interactions, and overall effectiveness in conveying and receiving messages.
  • By recognizing the universal, systematic, and functional nature of communication, individuals can better navigate and enhance their communication skills.

The correct answer is '5 functions'.

Key Points

• Communication Functions:According to MacBride (1980) communication serves various functions in a social system:
  • Information
    • Communication refers to collective storage and dissemination of information for wider utilization by people. It enables people to participate in and take intelligent decisions on issues of social relevance. Information has been taken as a resource for development, socio-cultural and economic. An example of information function of communication is this learning material itself.
  • Socialisation
    • Communication helps individuals become active members of the society to which they belong. People learn social norms in order to live cohesively, understand each other and appreciate other's feelings, emotions, ideas and expectations in a social system. For example, you have been greeting your colleagues, friends, relatives, and even students everyday.
  • Motivation
    • Motivation of individual members of a society plays an important role for its development. Communication fosters individual and community activities and motivates people to meet its goals. For example, encouraging your students for better performance motivates students in doing future activities more enthusiastically.
  • Education
    • Dissemination of information enhances individual's intellectual development and helps one acquire the skills and aptitude required to become a productive member of the society. Quality of education depends on the quality of communication between society and its members.
  • Entertainment
    • Entertainment and recreation are important means of making individuals and society healthy. Dance, drama, music, sports, etc are the communication activities providing entertainment to the people. Films, Television programmes, folk dances and even drama, songs are some of the examples of communication under entertainment.

The correct answer is 'A, C, D only'

Key Points

• Humanistic Existential therapies:
  • These therapies emphasize personal growth, self-actualization, and the individual's experience in the present moment.
  • They focus on understanding human existence, personal responsibility, and the search for meaning.
• Gestalt therapy:
  • Developed by Fritz Perls, Gestalt therapy focuses on the individual's experience in the present moment and the context of their environment.
  • It encourages self-awareness and personal responsibility.
• Transactional analysis:
  • Created by Eric Berne, this therapy analyzes social transactions to determine the ego state of the communicator.
  • It's more structured and less focused on existential themes compared to other humanistic therapies.
• Person-Centred therapy:
  • Developed by Carl Rogers, this therapy emphasizes unconditional positive regard, empathy, and genuineness.
  • It focuses on the client's capacity for self-direction and understanding their own development.

Additional Information

• Multimodal therapy:
  • Developed by Arnold Lazarus, this is a more integrative and eclectic approach that combines different therapeutic techniques based on the client's needs.
  • It does not specifically align with the humanistic-existential framework.
• Family system theory:
  • This theory looks at the family as an emotional unit and uses systems thinking to describe the complex interactions within it.
  • It is not primarily focused on individual existential themes but rather on relational dynamics.

The correct answer is A, B, D only

Key Points

• Seven 'C's of Communication:
  • The seven 'C's of communication are essential principles that ensure effective and efficient communication. They include: Clarity, Correctness, Conciseness, Completeness, Consideration, Concreteness, and Courtesy.
  • These principles help in minimizing misunderstandings and improving the overall quality of communication.
• Clarity:
  • Ensures the message is clear and easily understood by the recipient.
  • Helps in avoiding confusion and misinterpretation.
• Correctness:
  • Ensures the message is free from errors and is grammatically correct.
  • Builds credibility and trust with the audience.

Additional Information

• Incorrect Options:
  • Option 2 (C, D, E only): 'Character' and 'Comparison' are not among the seven 'C's of communication.
  • Option 3 (A, B, E only): 'Comparison' is not one of the seven 'C's of communication.
  • Option 4 (A, B, C only): 'Character' is not one of the seven 'C's of communication.

The correct answer is 'Psychological'

Key Points

• Psychological Communication:
  • Psychological communication focuses on the mental processes and emotional states of the learner.
  • This type of communication aims to engage the learner's mind, making the learning process more effective and meaningful.
  • It includes understanding the learner's needs, motivations, and barriers to learning, thereby enhancing interaction and retention.

Additional Information

• Physiological Communication:
  • This relates to the physical aspects of communication, such as speech, hearing, and bodily movements.
  • While important, it does not directly address the mental engagement required for effective learning interaction.
• Artistic Communication:
  • This involves creative expressions such as art, music, and drama.
  • Though it can be engaging, it is not specifically focused on the psychological aspects that enhance learning interactions.
• Transient Communication:
  • This refers to temporary or short-lived communication.
  • Such communication does not have a lasting impact on the learner's interaction and engagement.