Passage Based Questions MCQ Quiz - Objective Question with Answer for Passage Based Questions - Download Free PDF
Last updated on Jun 12, 2025
Latest Passage Based Questions MCQ Objective Questions
Passage Based Questions Question 1:
Comprehension:
A major airline company has been facing operational inefficiencies, particularly in its customer service and flight management departments. The company has a large fleet of aircraft and operates numerous domestic and international flights. While the airline has seen an increase in passengers, it has also experienced frequent delays and cancellations due to poor scheduling and maintenance issues. Additionally, passengers have complained about long wait times, unresponsive customer service representatives, and a lack of communication during delays.
The airline’s booking system is outdated, which leads to double bookings and incorrect seat assignments. There is also a lack of real-time tracking systems for luggage, which results in lost baggage complaints. Although the airline has recently upgraded its website and mobile app, the online check-in system remains cumbersome and time-consuming, which adds to passenger frustration.
In an attempt to address these issues, the airline is considering implementing new software solutions to improve scheduling, customer service operations, and baggage handling. They are also exploring options to upgrade their fleet with more fuel-efficient aircraft and to enhance their customer service training programs. However, the company is concerned about the high costs of these upgrades and the potential disruptions to their current operations during the transition period.
What is the potential consequence of continued operational inefficiencies at the airline?
Answer (Detailed Solution Below)
Passage Based Questions Question 1 Detailed Solution
1) Increased passenger satisfaction - False (Explanation: The passage clearly mentions that passenger satisfaction has been negatively impacted due to delays and poor customer service.)
2) Improved flight schedules - False (Explanation: The passage does not indicate that the airline is improving its flight schedules, but rather facing delays.)
3) A decline in customer loyalty and potential loss of business - True (Explanation: The passage mentions that ongoing inefficiencies, particularly in customer service and baggage handling, could lead to loss of business and decreased customer loyalty.)
4) Lower operational costs due to reduced service levels - False (Explanation: Reducing service levels could decrease passenger satisfaction but would not lead to lower operational costs in the long run, as inefficiencies often lead to higher costs.)
So, as per the author, 'A decline in customer loyalty and potential loss of business' could be a consequence of the inefficiencies.
Hence, the correct answer is "Option 3".
Passage Based Questions Question 2:
Comprehension:
A major airline company has been facing operational inefficiencies, particularly in its customer service and flight management departments. The company has a large fleet of aircraft and operates numerous domestic and international flights. While the airline has seen an increase in passengers, it has also experienced frequent delays and cancellations due to poor scheduling and maintenance issues. Additionally, passengers have complained about long wait times, unresponsive customer service representatives, and a lack of communication during delays.
The airline’s booking system is outdated, which leads to double bookings and incorrect seat assignments. There is also a lack of real-time tracking systems for luggage, which results in lost baggage complaints. Although the airline has recently upgraded its website and mobile app, the online check-in system remains cumbersome and time-consuming, which adds to passenger frustration.
In an attempt to address these issues, the airline is considering implementing new software solutions to improve scheduling, customer service operations, and baggage handling. They are also exploring options to upgrade their fleet with more fuel-efficient aircraft and to enhance their customer service training programs. However, the company is concerned about the high costs of these upgrades and the potential disruptions to their current operations during the transition period.
What could be a potential solution to address the delays in baggage handling?
Answer (Detailed Solution Below)
Passage Based Questions Question 2 Detailed Solution
1) Increase the number of flights per day - False (Explanation: Increasing flights may add to operational inefficiencies, but it doesn’t directly address the issue of baggage handling.)
2) Reduce the number of customer service inquiries - False (Explanation: While reducing inquiries would help, it does not directly solve the issue of baggage handling inefficiencies.)
3) Implement a real-time luggage tracking system - True (Explanation: The passage suggests that implementing a real-time tracking system for luggage could reduce complaints related to lost baggage and improve overall service.)
4) Limit the number of checked bags per passenger - False (Explanation: Limiting checked bags may reduce baggage volume, but it does not directly solve the problem of tracking and managing luggage efficiently.)
So, as per the author, 'Implementing a real-time luggage tracking system' could help address the baggage handling issue.
Hence, the correct answer is "Option 3".
Passage Based Questions Question 3:
Comprehension:
A major airline company has been facing operational inefficiencies, particularly in its customer service and flight management departments. The company has a large fleet of aircraft and operates numerous domestic and international flights. While the airline has seen an increase in passengers, it has also experienced frequent delays and cancellations due to poor scheduling and maintenance issues. Additionally, passengers have complained about long wait times, unresponsive customer service representatives, and a lack of communication during delays.
The airline’s booking system is outdated, which leads to double bookings and incorrect seat assignments. There is also a lack of real-time tracking systems for luggage, which results in lost baggage complaints. Although the airline has recently upgraded its website and mobile app, the online check-in system remains cumbersome and time-consuming, which adds to passenger frustration.
In an attempt to address these issues, the airline is considering implementing new software solutions to improve scheduling, customer service operations, and baggage handling. They are also exploring options to upgrade their fleet with more fuel-efficient aircraft and to enhance their customer service training programs. However, the company is concerned about the high costs of these upgrades and the potential disruptions to their current operations during the transition period.
What is one of the major challenges the airline faces regarding luggage handling?
Answer (Detailed Solution Below)
Passage Based Questions Question 3 Detailed Solution
1) High cost of upgrading baggage handling equipment - False (Explanation: The passage mentions the lack of real-time tracking, but does not discuss the cost of upgrading baggage handling equipment as a major challenge.)
2) Lack of real-time tracking systems for luggage - True (Explanation: The passage clearly states that the lack of a real-time tracking system for luggage has led to lost baggage complaints.)
3) Excessive baggage fees charged to passengers - False (Explanation: The passage does not discuss baggage fees but focuses on the lack of tracking systems for luggage.)
4) Overloaded baggage capacity in aircraft - False (Explanation: The passage does not mention overloaded baggage capacity as an issue.)
So, as per the author, 'The lack of real-time tracking systems for luggage' is a major challenge.
Hence, the correct answer is "Option 2".
Passage Based Questions Question 4:
Comprehension:
A major airline company has been facing operational inefficiencies, particularly in its customer service and flight management departments. The company has a large fleet of aircraft and operates numerous domestic and international flights. While the airline has seen an increase in passengers, it has also experienced frequent delays and cancellations due to poor scheduling and maintenance issues. Additionally, passengers have complained about long wait times, unresponsive customer service representatives, and a lack of communication during delays.
The airline’s booking system is outdated, which leads to double bookings and incorrect seat assignments. There is also a lack of real-time tracking systems for luggage, which results in lost baggage complaints. Although the airline has recently upgraded its website and mobile app, the online check-in system remains cumbersome and time-consuming, which adds to passenger frustration.
In an attempt to address these issues, the airline is considering implementing new software solutions to improve scheduling, customer service operations, and baggage handling. They are also exploring options to upgrade their fleet with more fuel-efficient aircraft and to enhance their customer service training programs. However, the company is concerned about the high costs of these upgrades and the potential disruptions to their current operations during the transition period.
What could be a solution to address the customer service issues mentioned in the passage?
Answer (Detailed Solution Below)
Passage Based Questions Question 4 Detailed Solution
1) Upgrading the airline’s website - False (Explanation: While the website has been upgraded, the issue lies with customer service operations, which require better training, not just a website upgrade.)
2) Improving the online check-in system - False (Explanation: The online check-in system is mentioned as cumbersome, but customer service issues, such as long wait times and unresponsiveness, are not resolved just by improving the online system.)
3) Increasing the number of customer service representatives - False (Explanation: While adding more representatives might help, the passage suggests that the key issue is the quality of customer service, which requires better training, not just increased numbers.)
4) Implementing better training programs for customer service - True (Explanation: The passage mentions the possibility of enhancing customer service training programs as a solution to improve passenger satisfaction and reduce complaints.)
So, as per the author, 'Implementing better training programs for customer service' is a solution to address the issues.
Hence, the correct answer is "Option 4".
Passage Based Questions Question 5:
Comprehension:
A major airline company has been facing operational inefficiencies, particularly in its customer service and flight management departments. The company has a large fleet of aircraft and operates numerous domestic and international flights. While the airline has seen an increase in passengers, it has also experienced frequent delays and cancellations due to poor scheduling and maintenance issues. Additionally, passengers have complained about long wait times, unresponsive customer service representatives, and a lack of communication during delays.
The airline’s booking system is outdated, which leads to double bookings and incorrect seat assignments. There is also a lack of real-time tracking systems for luggage, which results in lost baggage complaints. Although the airline has recently upgraded its website and mobile app, the online check-in system remains cumbersome and time-consuming, which adds to passenger frustration.
In an attempt to address these issues, the airline is considering implementing new software solutions to improve scheduling, customer service operations, and baggage handling. They are also exploring options to upgrade their fleet with more fuel-efficient aircraft and to enhance their customer service training programs. However, the company is concerned about the high costs of these upgrades and the potential disruptions to their current operations during the transition period.
How does the outdated booking system contribute to the airline’s inefficiencies?
Answer (Detailed Solution Below)
Passage Based Questions Question 5 Detailed Solution
1) It results in flight delays - False (Explanation: While flight delays are mentioned in the passage, they are caused by poor scheduling and maintenance, not the booking system.)
2) It reduces fuel consumption - False (Explanation: The outdated booking system is not related to fuel consumption, but rather to booking and seating issues.)
3) It increases the cost of upgrading the fleet - False (Explanation: The outdated booking system does not directly affect the cost of fleet upgrades.)
4) It leads to double bookings and incorrect seat assignments - True (Explanation: The passage clearly states that the outdated booking system leads to double bookings and incorrect seat assignments, which contribute to operational inefficiencies.)
So, as per the author, 'The outdated booking system leads to double bookings and incorrect seat assignments.'
Hence, the correct answer is "Option 4".
Top Passage Based Questions MCQ Objective Questions
Read the following passage and answer the questions based on it.
As climate change affects seasonal patterns, water management and distribution become important. Rainwater harvesting has become particularly important in urban areas these days. This process involves collecting and storing rainwater for later use. It recovers groundwater levels, prevents water wastage during the monsoon, reduces soil erosion and helps in the availability of drinking water. Above all, it promotes the method of water conservation.
This paragraph supports which of the following statements the most?
A. Climate change has adversely affected humanity.
B. Forests help maintain groundwater levels.
C. Rainwater harvesting is the need of the hour.
D. There are not enough water reserves for urban areas.
Answer (Detailed Solution Below)
Passage Based Questions Question 6 Detailed Solution
Download Solution PDFGiven statements:
A. Climate change has adversely affected humanity → False (Paragraph is not about climate change and its effect on humanity.)
B. Forests help maintain groundwater levels → False (There is not any mention of forests.)
C. Rainwater harvesting is the need of the hour → True (The paragraph is all about rainwater harvesting and how it is helping to solve urban water problems.)
D. There are not enough water reserves for urban areas → False ( The paragraph is not about water reserves in the urban areas.)
∴ Statement C supports the paragraph most.
Hence, the correct answer is C.
Directions: Read the passage given below and choose the correct option.
Passage: In a recently published report on the condition of health of women in India, it is reported that while sanitation in urban houses has improved by 70%, in rural areas, still unsanitary habits contribute greatly towards malnutrition which has retarded the growth of 50 million children in our country. 70% of the health-related problems faced by the children of primary schools are due to insufficient sanitation. Polluted air and unsanitary habits result in disease through which approximately 4 lakh children die every year.
Assumption: India's poverty is responsible for the spreading of disease.
Answer (Detailed Solution Below)
Passage Based Questions Question 7 Detailed Solution
Download Solution PDFIn this question, a passage is given followed by a statement. Read the passage carefully and judge the statement based on the given passage.
A robot inside Amazon's warehouse in New Jersey punctured a can of bear repellant inside the building by accident, releasing toxins that sent 24 workers hospital. The robot, apparently an automated machine, punctured the can, releasing capsaicin, a substance extracted from chilly and which is used to repel bears.
Workers who were in the vicinity inhaled capsaicin and had to visit a hospital. In total 24 workers were sent for health check-up. "All of the impacted employee have been or are expected to be released from the hospital within the next 24 hours. The safety of our employees is always our top priority and a full investigation is already underway, Amazon said in a statement.
Statement : Capsaicin is a toxic substance used to repel bears.
Choose the appropriate one from the following options
A -The statement is definitely true
B -The statement is probably true
C -The statement is cannot be determined
D -The statement is definitely false
Answer (Detailed Solution Below)
Passage Based Questions Question 8 Detailed Solution
Download Solution PDFIn the passage given "releasing toxins that sent 24 workers hospital. The robot, apparently an automated machine, punctured the can, releasing capsaicin, a substance extracted from chilly and which is used to drive away bears."
This line clearly indicates that Capsaicin is a toxic substance used to repel bears.
So The statement is definitely true.
Hence, "Option (4)" is the correct answer.
Directions: Read the passage given below and choose the correct option.
Passage: Pollution amounts to slow murder. Regular exposure to industrial and vehicular pollution leads to life-threatening diseases like asthma, heart problems, cancer and various other disorders. Therefore, nobody has the right to pollute, rich or poor. Industrial and vehicular pollution is growing rapidly across the country. It is not just the metropolitan centre’s that are heavily polluted today but also small and medium towns. Pollution is growing faster than the economy. This is because the western technological model, built on heavy use of energy and materials, is an inherently highly toxic model. It produces huge amounts of toxic pollution, which can be controlled only if there is a careful choice of technology and there is considerable discipline in its use.
Assumption: The pollution level in the western world is considerably more than that in India.
Answer (Detailed Solution Below)
Passage Based Questions Question 9 Detailed Solution
Download Solution PDFIn this question, a passage is given followed by a statement. Read the passage carefully and judge the statement based on the given passage.
The current Australian cricket team has lost three of the last five Test series it has played. It has lost the last two series it has played, one of them against Pakistan, hardly a powerhouse of the current game. Australia is enfeebled by the absence of their two best batsmen, Steve Smith and David Warner, both serving suspensions.
The game itself is at a crossroads in Australia, with feverish introspection and hand wringing about the manner in which the national team plays the game, the aggression it displays on the field, the lack of respect it shows rivals, and the way in which it ignores the means to achieve the sole, coveted end of winning. Australian cricket has seldom been at such a low ebb. Now is the best time to beat them in their backyard. Put another way, if India cannot beat Australia in Australia in this series, it will show that the hype around this team is simply that: hype.
Statement:
India has got a good opportunity to knock Australia.
Choose the appropriate one from the following options
A -The statement is definitely true
B -The statement is probably true
C - The statement is cannot be determined
D -The statement is definitely false
Answer (Detailed Solution Below)
Passage Based Questions Question 10 Detailed Solution
Download Solution PDFGiven statement :
India has got a good opportunity to knock Australia.
⇒ The statement is true, because according to the given line in the passage, 'Australia is enfeebled by the absence of their two best batsmen, Steve Smith and David Warner, both serving suspensions.' and 'Australian cricket has seldom been at such a low ebb. Now is the best time to beat them in their backyard.', shows that the Australian team is showing low performance which could be beneficial for the Indian team to knock them out.
Thus, the statement is definitely true according to the given passage.
Hence, the correct answer is "A".
In this question, a passage is given followed by a statement. Read the passage carefully and judge the statement based on the given passage.
Over three lakh birds of different species have arrived in Kashmir valley, according to wildlife warden wetlands of Kashmir, Rouf Zargar. Usually every year, approximately 9 lakh birds migrate to the valley from different cold habitats of the world. Therefore, the valley witnesses new species of birds every year. Birds can go any place depending upon the leading flock. Kashmir is comparatively less cold than their own natural habitat which makes birds to start migrating to the valley in September every year.
The birds can help in increasing tourism in the valley. Shikara owner Bashir Ahmad said, "Since tourism in valley is not gaining its pace in valley after 2016 turmoil, these migratory birds can attract tourist from across the globe, if tourism department can project them in planned way, and advertise at big level, definitely it will help to boost tourism in valley"
Statement:
Birds migrate to Kashmir valley as it is colder compared to their natural habitat.
Choose the appropriate one from the following options
A- The statement is definitely true
B- The statement is probably true
C- The statement is cannot be determined
D- The statement is definitely false
Answer (Detailed Solution Below)
Passage Based Questions Question 11 Detailed Solution
Download Solution PDFGivenSstatement :
Birds migrate to Kashmir valley as it is colder compared to their natural habitat.
⇒But according to the line given in the passage, "Kashmir is comparatively less cold than their own natural habitat which makes birds to start migrating to the valley in September every year."
Thus, the given statement is definitely false according to the given passage.
Hence, the correct answer is "D".
Directions: Given below is a passage followed by a question. Select the option that best answers the question.
Passage: An interesting case was put forward by a high school student, who accused that the painting they saw in a museum during an educational visit was a fake and couldn’t have been painted by the said artist. When asked for an explanation, the student thoroughly elucidated his theory based on the timeline. The painting portrayed the exact view of the city’s heritage street market and the student observed that the electric pole that was drawn in the painting was erected on the site long after the death of the artist, so it could not have been painted by him.
Which of the following, if true, most weakens the student’s claim?
Answer (Detailed Solution Below)
Passage Based Questions Question 12 Detailed Solution
Download Solution PDFAnswer: Option 3
Explanation:
The student claims that the painting is fake because the electric pole in the painting was not installed when the artist painted it, or even during the life of the artist. So, even if the painting was edited after the erection of the pole, the artist could not be the one to do it. Hence, option 1 helps his claim.
Even if the artist would have been aware of the electric pole installation program, it would have been quite difficult to paint it exactly as it appears in reality. This statement, if true would weaken the student’s claim but it cannot be considered as a strong point against it.
If the painting would have been made after the erection of the pole, then the said artist would not be the one who painted it because he would be already dead. So, option 4 is also incorrect.
Now, if the electric pole was designed as shown in the painting, then the timeline would not hold the significance, and the student’s claim would be weakened. Hence, option 3 is the correct answer.
Answer (Detailed Solution Below)
Passage Based Questions Question 13 Detailed Solution
Download Solution PDFThe first statement (I) states that India needs to utilize the internet and technology if it has to teach all of its population in remote villages. It is mentioned in the given passage that half the country does not even today have access to proper education, and only a small fraction can pursue higher education. Thus, this statement provides a solution to the problem expressed in the passage.
The second statement (II) does not substantiate the given passage as it is contradicting the given information.
The third statement (III) is not in line with the given passage as it claims that technological innovation is a part of every aspect of every citizen's life in the country which contradicts the fact that half the population is struggling to access proper education. It is highly unlikely that without proper education, one would be able to utilize technology in every aspect of their life.
Hence, Option 4 is the correct answer.
NOTE:
Here, substantiates means embodies or gives substance or form to
Directions: Read the passage given below and choose the correct option.
Passage: Low vision is a lesser-known but widely prevalent eye problem in India. While more than 28 million people in India suffer from low vision in our country, many people do not realize that they have this problem. Low vision people are neither blind nor do they have full vision. Technically speaking, they score less than 6/18 on visual acuity, and their field of vision is restricted to 10 degrees or less. The people who cannot see very well but whose vision is not helped by the normal glasses are often those suffering from low vision.
Assumption: It is possible to detect cases of low vision by using scientific techniques.
Answer (Detailed Solution Below)
Passage Based Questions Question 14 Detailed Solution
Download Solution PDF
In this question, a passage and a statement related to it are given. Read the passage carefully and review the statement on the basis of it.
The vegetation of Australia can be divided into various botanical groups. Rainfall and temperature are the main factors that determine the vegetation of any area. Most of the plants found in Australia are adapted to the dry climate there.
The main vegetation of Australia is the grasslands found on hill dunes. These plains are mainly found in Western Australia, South Australia and Northern regions of Australia. These plains are grass dominated areas where trees and plants are found in very few numbers or are not found at all. 'Hammock' means small natural hill. These plains are one-fourth of the vegetation there. The main vegetation of these grasslands is various grasses with pointed leaves.
Statement:
Trees with pointed leaves are found in 'hammock' grasslands?
Choose the most appropriate option from the following.
A - The statement is completely true.
B - The statement is probably true.
C - The statement cannot be reviewed.
D - The statement is completely false.
Answer (Detailed Solution Below)
Passage Based Questions Question 15 Detailed Solution
Download Solution PDFGiven Statement is:
Trees with pointed leaves are found in 'hammock' grasslands?
After reading the passage and checking all the conclusions one by one.
A) The statement is completely true → (Incorrect) This option is not correct because the passage does not explicitly mention that trees with pointed leaves are found in 'hammock' grasslands.
B) The statement is probably true → (Incorrect)
C) The statement cannot be reviewed → (Correct) The passage does not provide specific information about the types of trees in 'hammock' grasslands.
D) The statement is completely false → (Incorrect) There is no information provided in the passage to conclude that the statement is false.
So, The statement cannot be reviewed.
Hence the correct answer is "Option 1".