Read the given statement carefully and answer the question.

The Indian telecom regulator has ordered all companies to provide voluntary compensation of Rs 1 to their consumers, with a cap of three per day for every call drop on their network.

Which of the following is true according to the given statement?

A. Compensation is automatically payable by the network operator.

B. Consumers should get a compensation of Rs 1 for all call drops.

C. Customers cannot claim call drop compensation.

D. This rule is not binding on network operators.

This question was previously asked in
NTPC Tier I (Held On: 5 Apr 2016 Shift 1)
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  1. B
  2. D
  3. C
  4. A

Answer (Detailed Solution Below)

Option 4 : A
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Detailed Solution

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Only option statement numbered A is in true with the above given statement.

The consumer can claim for call drop.

The rule is binding on network operators as apex authority telecom regulatory has ordered

Compensation of Rs 1 with a cap of three per day for call drop.

As network operator companies start providing compensation, the same would be given automatically to the customers.

Hence, Option 4 is correct.

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